Elder Care Homecare Privacy Policy
Elder Care Homecare is committed to protecting your personal information. The following discloses our policy for gathering and disseminating information for this website. If you have any questions about your rights as a service user, you may contact us at help@eldercarehc.com.
This privacy policy contains information about Elder Care Homecare’s commitment to your privacy, including:
- The information we collect and how we use it
- Your right to access or update your personally identifiable information
- Your right to opt out of receiving communications from us
Our pledge is to have reasonable security measures in place to protect against loss, misuse, or alteration of information under our control.
Note: This privacy policy only applies to the Elder Care Homecare website located at https://www.eldercarehomecare.com/ and not to Elder Care Homecare’s offline practices or to personal health information collected following HIPAA and privacy notices required by HIPAA. Please note that in some instances, certain information may be governed by both policies. For example, if you provide your name, e-mail address, and mailing address through our website in connection with health-related services, such information may be governed by the HIPAA Notice of Privacy Practices and the online privacy policy. If there is a conflict between the terms of this policy and the terms of the HIPAA Notice of Privacy Practices, the terms of the HIPAA Notice of Privacy Practices will supersede the terms of this policy.
This online privacy policy does not apply to the websites of other companies, individuals, or organizations to which we may provide links. These websites may have different policies relating to your privacy and the information they collect about you. Visitors should consult other sites’ privacy policies, as we have no control over information submitted to or controlled by third parties.
Information We Collect
Elder Care Homecare collects two types of information about you when you visit our site: personal information (including, by way of example only, your name, address, telephone number, and e-mail address) and non-personal, aggregate information (such as information regarding the pages on our site you have visited and your IP address).
Personally Identifiable Information
The only personally identifying information that we collect and store about you is the information that you have chosen to provide to us. For example, if you send us an email requesting information about Elder Care Homecare or otherwise ask us a question, we may collect your name, address, e-mail address, and other personal information so that we can respond to your request or question. We may also, from time to time, send you e-mail and postal correspondence regarding products and services that we believe may be of interest to you.
Furthermore, if you choose to purchase services from Elder Care Homecare, we will collect the personally identifiable information necessary to complete your request.
Non-Personally Identifiable Information
We may collect and use non-personally identifiable information about you in the following ways:
Cookies
Some parts of the Elder Care Homecare website may use a “cookie,” a file placed on your computer hard drive allowing the Elder Care Homecare server to log the pages accessed on the Elder Care Homecare site to determine if you have visited before. This cookie captures no personally identifying information. You may set your browser to warn you when cookie placement is requested and decide whether or not to accept it. Please note that some of the site’s features may not function properly when you reject a cookie.
Sharing Your Information With Third Parties
Disclosure of Information by Elder Care Homecare
We may share your personally identifiable information with any affiliates, partners, agents, or other parties whose products and services interest you. If you do not want us to share your information this way, please see the “Choice” section below. Elder Care Homecare also reserves the right to disclose your personal and non-personal information if Elder Care Homecare reasonably believes it is required to do so by law, to protect itself or to protect the rights of another user, to reduce the risk of credit or other kinds of fraud; or to comply with a court order.
Elder Care Homecare may also share your personally and non-personally identifiable information with third parties that help manage our website, databases, and credit card processing companies. Elder Care Homecare may share your information with third parties to fulfill your request or otherwise complete a service provided to you.
In the unlikely event that all or substantially all of our assets are sold or transferred to another party, your personally identifiable information may be transferred to this acquiring entity.
Though we may also occasionally share your personal information with third parties for research and development purposes, we will not sell your personal information to any third parties other than as specifically disclosed in this policy.
Third-Party Links
This website may contain links to other sites. Additionally, third-party sites may, from time to time, link to the Elder Care Homecare website. PLEASE BE AWARE THAT WE ARE NOT RESPONSIBLE FOR THE CONTENT OR PRACTICES OF ANY OTHER SITES. We encourage our users to read the privacy statements on every website they visit. Our privacy policy applies solely to the Elder Care Homecare website, located at https://www.eldercarehomecare.com/.
Choice
Elder Care Homecare provides you with the following choices regarding the use of your information:
- You may choose not to provide us with any personal information.
- You may set your browser not to accept cookies, or to warn you when a cookie is being placed on your computer. If you choose not to accept cookies, however, your ability to navigate this website may be hindered.
- If you would like to unsubscribe to any of our services or would like us to remove you from any of our online mailing lists, please send an e-mail to help@eldercarehc.com and state in the email to be removed from our email list.
- To access the personal information we have collected about you and correct any inaccuracies, please send an e-mail to help@eldercarehc.com.
- If you do not want us to share your information, please send an email to help@eldercarehc.com.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our privacy policy so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify you by way of e-mail. You will then have a choice as to whether or not we may use your information in this manner. We will use information in accordance with the privacy policy under which the information was collected.
Special Policy Regarding Information from Children Under Thirteen
Elder Care Homecare is not targeted to children under the age of 13, and we do not knowingly collect personally identifiable information from any child under the age of 13 without parental consent. When we receive such information, we delete it as soon as we discover it and do not use it or share it with third parties.
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As part of our service, we can send you automated text messages. Message and data rates may apply, depending on your mobile phone service plan. At any time, you can opt out completely by replying STOP.
Our policy regarding the collection, use, and disclosure of Personal Information that we collect is used for proving and improving our service. We will not use or share your information with anyone except as described in this Privacy Policy.
For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address, and postal address. The information that we collect will be used to contact or identify you.
By signing up and submitting your contact information (name, email, phone number), you can expect to receive messages regarding our services, appointment booking links, appointment reminders, and marketing communication.
You can cancel the SMS service at any time. Text “STOP”. Upon sending “STOP,” we will unsubscribe you from our SMS list. Following this, you will no longer receive SMS messages from us. To rejoin, text “START,” and we will resume sending SMS messages to you.
You can cancel the SMS service at any time. Click on the “Unsubscribe” link in any of our emails. Upon clicking the link, we will unsubscribe you from our email list. Following this, you will no longer receive emails from us.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance or contact us.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you from us and to us from you. Contact your wireless provider for questions about your text or data plan.
